Last Updated: 08 September 2026
Shipping Policy for Nihara Jewels
At Nihara Jewels, we are committed to delivering your jewellery safely and securely. This Shipping Policy explains how we process, ship, and deliver orders placed through our website across India.
By placing an order on https://niharajewels.in, you agree to the terms outlined in this Shipping Policy.
Order Processing
Once your order is successfully placed, our team begins processing it.
Most orders are processed within 1–2 business days, excluding Sundays and public holidays.
Order processing may include order verification, product quality inspection, secure packaging, and dispatch preparation.
During festive seasons, promotional sales, or periods of high order volume, processing may take slightly longer.
Shipping Locations
Nihara Jewels currently ships to most serviceable locations across India.
Shipping availability may depend on the serviceability of the delivery address by our courier partners. If an entered delivery address is not serviceable, we will contact you regarding the available options.
Estimated Delivery Time
Estimated delivery time depends on the destination and courier service available for the delivery address.
The following are our typical delivery estimates after an order has been dispatched:
These delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, government restrictions, serviceability, or other unforeseen circumstances.
The delivery estimates above do not include the order processing time of 1–2 business days.
Shipping Charges
Any applicable shipping charges are displayed clearly during checkout before payment is completed.
If a promotional free-shipping offer applies to your order, the applicable offer will be reflected during checkout.
Order Tracking
Once your order has been dispatched, tracking information will be provided through your registered email address or mobile number, where applicable.
You can use the tracking number provided to monitor the shipment through the courier partner's tracking service.
Delivery Attempts
Our courier partners may attempt delivery more than once.
If delivery cannot be completed because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.
Additional shipping charges may apply if a returned shipment needs to be reshipped.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please verify your full name, mobile number, and complete delivery address before completing your purchase.
Delayed Deliveries
Although we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances outside our control.
Possible causes of delay include weather conditions, natural disasters, public holidays, government restrictions, courier operational issues, and high seasonal demand.
If there is a significant delivery delay, please contact our customer support with your order details so that we can assist you.
Damaged Packages
If your package appears damaged when delivered, please inspect the package and, where possible, take photographs of the damaged packaging.
Please contact our customer support promptly and provide your order details along with photographs or other relevant information so that we can investigate the issue and assist you according to our Return & Refund Policy.
Lost Shipments
If your order appears to be lost during transit, please contact us with your order details and available tracking information.
We will coordinate with the courier partner to investigate the shipment and provide an appropriate resolution based on the circumstances and applicable policies.
International Shipping
Nihara Jewels currently ships only within India.
International shipping is not currently available. If international shipping becomes available in the future, this policy will be updated accordingly.
Order Status
You can check the status of your order by using the shipment tracking information provided after dispatch or by contacting our customer support.
Customer Responsibilities
Customers are responsible for providing accurate delivery information, being available to receive the shipment, inspecting the package upon delivery, and contacting us promptly regarding delivery-related issues.
Contact Us
If you have any questions regarding shipping or delivery, please contact Nihara Jewels.
Website: https://niharajewels.in/
Email: contact@niharajewels.in
Phone: +91 8778384757
Business Address: Kakkanad, Ernakulam, Kerala 682030, India
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